- 92% of consumers use a search engine to learn about a product or service they are interested in
- 84% of consumers say reviews influenced the decision to purchase a product or service
- 74% of consumers will change their mind about a product or service based on a bad review
One negative review could deter someone from selecting your product or service.
Your online reputation is becoming inherently more important with the continued growth of the information available at customers fingertips. Bad reviews can make or break your business. Do you know what your customers are saying about you?